PROCEDURE AND METHOD OF PAYMENT FOR PRODUCTS
- To make any purchase on www.elcatedratico.com , the User must be registered with their real information. Otherwise, www.elcatedratico.com is not responsible for ensuring that the products arrive correctly.
- Users who purchase a product through the Store must make payment using the payment systems specifically detailed in the Store: bank transfer, credit card or PayPal (+2.5%), paying the appropriate fees requested in each method.
- Upon placing an order, www.elcatedratico.com will send the User an email confirming the purchase. This email will detail the Product's characteristics, price, and shipping costs. From the User Area, you can track all your orders and check their status.
- The order confirmation sent by www.elcatedratico.com is not a valid invoice, only a proof of purchase. www.elcatedratico.com will send the corresponding invoice with the product, provided it is requested.
- Discount coupons are not applicable to shipping or handling fees and cannot be combined with other offers.
CUSTOMER SERVICE
For any incident, complaint or exercise of your rights, the User may send an email to info@elcatedratico.com or call 679 995 602 / 695 757 585.