Returns & Exchanges

RETURN OF PRODUCTS

  1. The return of products purchased from www.elcatedratico.com will be made only and exclusively when it is demonstrated that the product is in poor condition and provided that 48 hours have not passed since receipt of the product.
  2. To be able to exercise this right it is necessary to keep the original packaging of the product and that it has not been used, being at the customer's expense the return costs.


CUSTOMER SERVICE

For any incident, complaint or exercise of their rights, the User may send an email to info@elcatedratico.com or call 633 163 447.

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